Thank you for visiting and shopping at zanuuupp nursery and we hope you love your purchase from our website. Item we will supply after purchase. All order are processed within 2-3 business days for entire Malaysia and invoice is include for item purchase. Then shipping cost is depends on item cause there is a item free shipping cost and not. If that something wrong on delivery you have  1 week to return an item from the date you receive it. To be eligble for a return, your item must be in the same condition that you receive it. your item needs to have the receipt or proof of purchase. Item cannot be return after  1 week from the date you receive receipt.